Karolina Paszkiewicz

Review of Holiday Inn Wroclaw

The hotel in my opinion could have a maximum of 3 ...

The hotel in my opinion could have a maximum of 3 stars and then I would complain about the cleanliness. The hotel is messy. Shabby walls, door frames, neglected elevators, carpets. A restaurant like a poor 2 stars, old Ibis not or a youth hostel i.e. sloppy service (lack of experience, black clothes, tattoos, no smile, service leads social conversations with each other ignoring customers - the same at the reception) no tablecloths, dark deepening depressing colors impression and making the hotel look even more run down and dirty. I do not recommend guests. For this, I advise managers to carry out renovation works quickly and send staff for training since 4 gw. much more can be required.