Rey Taylor

Review of Infiniti of Ardmore

Made a deal on a vehicle online with Caitlin, who ...

Made a deal on a vehicle online with Caitlin, who then passed me off to Chris. Someone at the dealership then sold the vehicle I had put a down payment on. Chris was good at finding me another vehicle from another location, however they failed to get both keys for the vehicle during the transfer. I was promised every which way that the key would be mailed to me, and reluctantly accepted the vehicle. Both sales representatives stopped responding to contact attempts. I reached out to the GM Greg Black who informed me that they never received the key, after I was told it had be sent out, ultimately it was lost. Greg made and agreement with me to get another key made at a location close to me, and he would reimburse me once I sent him the invoice. After sending Greg the invoice/receipt, he has stopped responding to all attempts to contact him. I m now stuck here with a $350 bill.