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Kyle Von

4 years ago

Receptionist don't know what the hell their doing ...

Receptionist don't know what the hell their doing when helping patients. I had a upper and lower endoscopy done. I was given special instructions to call a phone number anytime, even after hours. I was suppose to call them if I was having fever/chill, sharp pains, bleeding, etc. Anything that could have been procedure related. I sit on hold the first time I called for 15 min before getting sent to a random nurse's voicemail. Called back again to talk directly to the Dr. and got the same results. So here I am sick as hell and in pain, probably from something they did wrong and I know I won't get a phone call back. So screw you Disgestive Health and your suggestive priorities and lack of communication skills which require nothing more than a 8th grade education...

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