Meter readings online do not work. Email meter rea...

Meter readings online do not work. Email meter readings, does not work.

Customer service say they will get back to you the same day, they dont.

5 months to resolve an incorrect bill.

Think everything is sorted, now I have an email saying sorry to see you are switching we've confirmed this . News to me! Now another lengthy process to get my gas back apparently.



When this is all sorted I am 100% switching and i will refuse to pay the exit fees. I will be exiting due to terrible service which i dont believe i should pay for!

Save yourself any hassle and avoid this company at all costs.