Dom Grayson

Review of Hyundai of Athens

Drove 50 mins to get oil/inspection service using ...

Drove 50 mins to get oil/inspection service using $29 coupon I received in the mail.

However, after service was completed, my bill came to $42 (minus key battery which I purchased)! I was told that there were approx $10 in additional fees plus taxes. This is absurd! If the service is $39, then that's what the coupon should state. Adding small print that says may be additional fees is misleading and is the classic bait & switch marketing strategy!

I've owned my Genesis for 6 yrs. have always gone to Jim Ellis Hyundai for service and have NEVER had a problem with coupons or price baiting! I recently moved to Snellville, so I thought I'd try your Athens location b/c of the coupon. This will never happen again as I will not be returning for service at your location.

Shame on you!

Mr Grayson