We had 2 rooms (12 ppl) 1 room with 3 adults and 2...

We had 2 rooms (12 ppl) 1 room with 3 adults and 2 kids and one with 2 adults and 5 kids (one of their 2 big rooms). The toilet backed up during dinner in the big room and could not be fixed and they had to be moved to 2, 2 bed rooms, which was very inconvenient. We still had to pay full price for the rooms. They gave us some tokens for the arcade ($50) and a free pizza, also a free future stay and water park admission, however after that experience it's hard to say if we would go back.