J

Jeanette M

3 years ago

Scheduling can take a long time to get in here. Af...

Scheduling can take a long time to get in here. After calling in the start of August, staff directed my family member to get a referral from her PCP. When she could get her PCP appointment and referral, it ended up taking 2 weeks to schedule the appointment for mid-late September. When we called in we learned 50 other people had been referred in that day too. So this is a busy location and can take a while to get your appointment date. That is why they get 4 stars. Once we had our appt though, we were really pleased with the quality of the facility, the friendliness and efficiency of staff, and Dr. Jankowski taking time to explain the results as your loved one is waking up. She didn't beat around the bush and told us her concerns directly. My only other critique would be that the first time family meets the doc is in recovery for your family, so I didnt have the opportunity to ask questions before. Overall, very pleased with our experience here. Thank you to the staff for providing excellent care for my family member.

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