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Dunja Hornung

4 years ago

Beware!!!!

Beware!!!!

First I wanna start by saying something positive, the location of this hotel is very good. In the heart of Manhatten, one minute from 5 th Avenue.
Unfortunately that's the only positive thing I can say about this "luxury" hotel.
First the little things : 1. It's not really clean, we spent three nights ther and on two different occasions we saw trash on the floor in the lobby, while employees we're walking by. 2. It wasn't possible to connect my phone to the complimentary internet.3. I asked for a huge plastic bag and they haven't had one. 4. They
block $ 200 from your credit card, each room and each day. That was $ 1600 in my case.I forgot something in the hotel and they made me pay for shipping it back to me. The restaurant not bad (not good either) but expensive, $220 for water, coke, salad, chicken & a steak.
Ok, don't wanna waste your time with the little things, let's talk business:
We had two small dark rooms (about 220 square feet). The view from the fith floor was special, dirty back yard with steam from the laundry. I payed cash and they made me pay $19 for counting the money. $ 1800 for two rooms each night wasn't worth it. But I wanna be fair at last, at least the room service worked out. My room temperature was on 75 degrees when I left hotel on this cold an very rainy day. It was on 62 degrees when I came back. I felt so cold it was terrible.
If you wanna be ribbed of this is the place to be other than that BEWARE OF YOUR WALLET.

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