Great location and wonderful staff but room 1903 w...

Great location and wonderful staff but room 1903 was a disaster. As a Diamond Hilton Honors member, I have never seen a room in such poor condition especially for the price. Parts of the ceiling were falling off in the bathroom and when I went to the front desk to let them know, I was offered complimentary breakfast which I already have as a Diamond member. The A/C wasn't working properly either. It's a shame since this hotel has great potential.