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Ifidieyourenext

4 years ago

I just am in disbelief. The first time I came in a...

I just am in disbelief. The first time I came in after buying my car I got an oil change and the cabin air filter changed and they broke the cover off the cabin air filter and left it sitting on the floor of my car. The second time I come in to get an oil change and a tire rotation and they break the cover off of the outlet in the center console of my car and try to blame it on me. Then yesterday after dropping off my car for 60,000 mile service (oil change, transmission fluid, tire rotation) and telling them three times when I came to drop off my car at 9 AM on 9/7/19 that I am overdue for getting my break fluid changed and need to get done as well, I noticed the noise still in my breaks and called them today at 730 AM when they were supposed to open to find out if it was done, left a voicemail which was never answered and after calling multiple times with no answer, I gave it one more shot at ~630 and someone in service finally answered able to let me know about the service on my car, and they once again dropped the ball and didn t change the break fluid on my car, even though like I mentioned I asked for it to be done three times upon my arrival to the dealership yesterday. This place is so incompetent, I constantly question the purpose to go to the dealership to have any work done. Overpriced and unreliable.

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