Came home at 6:20pm on 9/13/19 to a total power ou...

Came home at 6:20pm on 9/13/19 to a total power outage. Called Toledo Edison at 6:29pm ,the young man I spoke with gave me an approximate time that power should be back on ( 8pm) recieved that automated message from them saying the electrical problem had been fixed (7:37pm) Here it is 8:53pm and still no power. Called back to (spoke to melissa this time) report power is still out, now she says approximate is 11:00pm or sometime later.