Horrific customer service, disregard for GDPR regu...

Horrific customer service, disregard for GDPR regulations and data requests, inefficient replies to complaints, lying advisors. The ICO should be looking into you! How does it take 4 months and 4 attempts to change providers? How does it take months to get a response? Why do your advisors not take notes? Why did you refuse to give a transcript of a recorded call? Oh that's right.... Because it showed your employees incompetence, lies and disregard for our requests. REPLY TO OUR EMAIL! If you remove this comment then I will go to an Ombudsman.