Awful! Awful! Carlock botched my financing. Did no...

Awful! Awful! Carlock botched my financing. Did not follow through with the payoff on my trade in a relevant amount of time which hurt my credit! They also withheld my contract from me. If you try to contact them by phone they pass you around the room and no clear and concise answer to your concern is ever delivered. They are highly unprofessional and lack the knowledge needed to satisfy a customer. They also love hidden fees and any thing else you might allow them to sneak in. Please think twice before purchasing from there. I know I will not make the same mistake again.