I honestly never write poor reviews, but I'm compe...

I honestly never write poor reviews, but I'm compelled to write this one given the HORRENDOUS customer service. Every review is true - no live contact, only via email where they can hide behind their canned responses of "sorry for any inconvenience" like cowards rather than actually servicing their customers. The operator claims they cannot give out emails of anyone and if I feel like "changing it up," I can send in my concern via fax. Will never do business with Mendards again. They are sure to be out of business in no time with this type of service. There are far too many better companies out there to treat customers so poorly.