Unfortunately, a terrible experience. They complet...

Unfortunately, a terrible experience. They completed a cosmetic service (updating the Chevy emblems) without my consent. I had asked someone to call me with the price and no one ever did. I then received a text with an invoice - for service that I never approved. It was obviously a mistake on their part, which is ok, but the way it was handled was terrible. The service agent was rude and acted like it was my fault. Someone from the dealership then called me to ask about the service. I explained what happened and have still yet to hear from anyone about it. Also - the emblem is crooked!!! So I am now having to go to another dealership (and pay!) to have someone else fix it. I wish I would have never taken my car here. I am also reaching out to the Better Business Bureau to file a complaint as well. I waited to give them a chance to make it right and again - nothing. Really disappointing. Don't take your car here!