Hopefully, when you stay, you will be able to work...

Hopefully, when you stay, you will be able to work with Chris. If he is not there, you might check to see if he is available or when he will be available, or if you have any concerns, if they are able to wait, then you might want to wait, until Chris is on duty. He is not hard to miss, he is the only male host there, besides the general manager, being there. I recommend him cause he awesome, if at anytime you have any concerns, about anything, he does his best to make sure, that those concerns are addressed. Not to say that the rest of the staff don't, either, they do, but working with Chris makes things such a breeze. He's fun to work with and he don't give any push back, like what you get when you go to some retail stores. If their is something, that he is not, actually, able to help you out with, he either finds an alternative, or if their is, actually, nothing that can be done about the concern/situation at least he tells you in the most polite way. Without being ride about it.
I give four stars for the service, but five, just cause Chris is there. I've only had one mistake, since being there, and that was minor, I wanted two nights, and actually only got booked for one, but like I said I do appreciate the service, cause I had a special rate, so that rate should've been for the two nights, but since it was only one, night that was booked, that's all I got it for, but the manager honored it. So for that I'm grateful.
I had a special rate, because the pool was broken, so Chris suggested trying one of the sibling company pools, it was no good either, but Chris gave a special rate discount, for the inconvenience(s), of the pool(s).