Norm Stovall

Review of Keith Pierson Toyota

I had some bad experiences with TWS, the gap insur...

I had some bad experiences with TWS, the gap insurance provider they work with. If you can use an external gap insurance provider, I d recommend it.

Everyone at Keith Pierson is super friendly and nice to work with. I had some problems with both of my last two vehicle purchases here and with the most recent one I m still not completely happy with but overall I blame myself for not knowing more about the vehicle I was getting into and it s limitations. Keith Pierson Toyota s staff did try very hard to make things right for me and worked hard to make sure the insurance company got their numbers right after trying to deny us coverage.

I appreciate all they did after the fact and it really did change my negative experience into a more positive one. I want to say thanks to everyone who took the time to talk to my dad and I.