Shivani Poddar

Review of LBF

Their subsidiary - SmartFares, is a fraudulent web...

Their subsidiary - SmartFares, is a fraudulent website. They lure travellers into booking airline tickets using their website, and start increasing the ask once the traveller has made all other arrangements with respect to this booking. They also have an incompetant set of customer service reps. The same person pretended to be the call center agent, the boss, and the supervisor - being extremely rude.