We visit this hotel every year and I am a Fairmont...

We visit this hotel every year and I am a Fairmont regular through both business and pleasure. Been to a few of their hotels and there are a few constants, the breakfast is always superb and the staff are always great. Had one or two minor issues in this hotel but the staff have always resolved them well in the end. Should be back in a couple of weeks too so hope this is still true. Cleanliness has never been any kind of issue here and the facilities (or pool and fitness suite) are good, not amazing, but definitely worth using. A very minor thing though, thought their Christmas decorations would have been more impressive. Still a superb place to be though so 5 stars.