Stevie Lopez

Review of Winngate by Wyndham - Oklahoma...

I have NEVER had SUCH AN AWFUL experience at any h...

I have NEVER had SUCH AN AWFUL experience at any hotel ever. I will NEVER recommend this location- to anyone. Pulling up to the hotel..everything looked nice, but that was not clue to how the inside was. Upon check in, the first room we had the bathroom was still dirty AND the bathtub faucet had a serious dripping stream going on with a rusted out drain. So we truck all of our stuff down back to the front desk and get switched rooms. We get everything up in the 2nd room, it is HOT inside the room. get ready to put some medical supplies in the fridge..the fridge is unplugged, and has MOLD inside of it. Not just a little...noticeable and VERY disgusting. So by this time, I've had enough, I'm frustrated that I'm once again going to have to trek all my stuff to another room. I called the desk, spoke with the clerk and she has a very poor attitude about the whole situation. Sighing loudly into the phone and acting like we are a hassle. We finally get to the 3rd room. While everything is "decent" I would not say it was very cleanly. There was hair in the bathtub, STICKY restroom floor, the chair ottoman had some kind of stain down the side, who knows if the t.v. worked..I wasnt in the mood for testing my luck, and for breakfast their "juices" were out of order. To top it all off, we get ready to go check out the hot tub and its OUT OF ORDER for "maintenance"...which was never disclosed upon booking. The morning if check out, I had spilled some hot sauce on the elevator floor, I wiped up what I could, butit was still wet...I informed the check out clerks who I had to get his attention since he was playing video games on his cell phone in the back seating area..and he said yeah it's probably juice or something, someone will get to it. I'm so very disappointed with this stay. I would never stay here again.