The service department is exceptionally great. The...

The service department is exceptionally great. They are welcoming and make it sure to attend to you as quick as possible. Kudos to that.

We recently bought a new car and the sales and finance department was hella great. Quick to reply to e-mails and made sure no hassle will be encountered thru the process.

BUT WE WERE WRONG. Soon after the car has been purchased, it seems like the sales and financial department has been rude and demanding to us. No replies to our e-mails, and very unprofessional if ever we receive an e-mail. (Like once in two blue moons.)

I'd recommend the sales and finance team before and through the purchase process. But sad to say their customer relations after the purchase is poor. Just unacceptable considering we are customers who pay.

Two thumbs up at the start, three thumbs down after.