Zsu

Review of Oatlands House - Navarra Venue...

Ladies, please don't make the mistake I did. I exp...

Ladies, please don't make the mistake I did. I expected that since Oatlands was apart of 4 other venues that they would be professional & organised. I was wrong. Firstly the sales lady Stephanie, was lovely. However the event coordinators were not, a month prior to the wedding, emails were not being responded too, then the day of the wedding, I show up with my family to get ready at the venue to find out our bridal suite was not ready, in fact it was dirty, apparently someone was going to rush off to clean up but they never showed up. It was raining that day, so I asked what the wet weather option was since they said they can only tell me that on the day of the wedding (this is when I should ve backed away since every venues should know their wet weather option and be able to show it to you!) and they were still to discuss that, this was at 2.30pm and the ceremony was at 4pm. After this I left everything in the hands of the organised event coordinator well as it turned out, there was no dj on site, they weren t even aware that a dj was meant to be there even though they were providing this! They did not setup the room as per discussions, however the worst of it was the wet weather option that they provided which was to squish all my guests onto the veranda area, where I would ve struggled to walk down with my puffy dress, fortunately the rain cleared up 5 mins to the ceremony and we were moved back to the gazebo. Now at the reception the seating of guests (that I triple checked and even drew diagrams) was muddled up and my parents had their backs to us the entire sit down. The food was terrible, pub food rates 50 x better and this a wedding, you have certain expectations with the quality.. they weren t met. I think the worst part of all is there was another ceremony right after ours that was only a few meters away in the rose gardens who would ve suffered during their own vows due to us celebrating our completed marriage. This is of course the fault of the venue for not stagging the times better At the end of the day, I married the man of my dreams and I was happy with everything, except the venue, if I could redo it again I never would glance twice at Oatlands, take the advice, and do your research on the venues ladies! Your paying a lot of money and your only hoping to do it once. Pick a venue that is organised, that will be with you during the whole process, because Oatlands promised this BUT NEVER DELIVERED ON THIS PROMISE.