I purchased an older model Diesel Truck from John ...

I purchased an older model Diesel Truck from John Eagle. Shortly after my purchase there were significant performance issues. I contacted John Eagle and despite the purchase being "as-is", John Eagle took the truck into their service center, provided a brand new vehicle as a loaner. After much testing (some of which was outsourced to a specialized Diesel technician) and ongoing discussion with John Eagle, it was discovered the vehicle had previously undergonbe significant modifications that were not in alignment with EPA regulations. John Eagle offered to buy the automobile back and procure financing for another vehicle of my choosing. "full-stop". This is far and above incredible customer service. John Eagle even changed internal policies and hired additional specialized diesel mechanics in the wake of this situation in order to mitigate future situations. The communication throughout the process was consistent, informative, honest and transparent. I could not be more pleased with my interaction with John Eagle. Every negative preconception that a consumer may have about a dealership can be laid aside in working with John Eagle. Nothing but class and integrity. Thank you to Marcus, Greg, Scott, John and everyone else behind the scenes that I did not get to meet personally. You have made me a lifetime client.