Totally inept and unresponsive. Refi a few years a...

Totally inept and unresponsive. Refi a few years ago with GR was easy and professional. Returned for investment mortgage. It was complicated so they sat on it. Blew agreed to closing date and caused a contract default and penalties. GR didn t care they had been working on this for 45+ days. Underwriter was a tool when I spoke to him. Switched to local lender who got it done and closed in 11days. GR is too big to care. Never again.