I have a Honda Civic, and last week, I noticed tha...

I have a Honda Civic, and last week, I noticed that the horn of my car was not working. So I went to this dealer on today's morning to replace the horn.

When I went there and talked to the service person. He told me that before he can do anything for me (e.g., replace the horn), he needs to have a diagnosis on my car, which costs **150 dollars**. I was kind of surprised when I heard about this. To replace a horn, you need to charge me such a large amount of money, even more than the cost of the horn itself?

Since I have a baby at home to take care of, I didn't argue with him too much and paid the money. After waiting for two hours, he called me and told me that they confirmed that it is the horn's problem, and they need to replace it. Honestly speaking, I am not happy when I heard about this, because when I first went there, I already told them I need to replace my horn. What they are doing makes me feel they are trying to charge me these unnecessary costs.

What's more, this diagnosis fee is NOT refundable even though I asked them to replace the horn.

I am writing this review to give a heads-up to the other customers.