The one star ratings are entirely because of the d...

The one star ratings are entirely because of the dreadful noise from the building site right next door, which we weren't told about when booking. If we had been told, we certainly would have gone elsewhere. To be woken at 8am by drills and pile drivers etc when on holiday is totally unacceptable. Whilst in our room (the weather was hot) the air conditioning wouldn't go down below 16c and we couldn't open the balcony doors because of the noise. We had intended a relaxing few days around the hotel, with little driving but, we had to leave the hotel during working hours.
I do feel sorry for the hotel because just about everything else was lovely and, other than closing for the duration of the exterior building works, there's not a lot they can do - BUT, they should warn people before taking a booking. If you're intending using the hotel as a base and going out early every day, then it's probably fine.
The duty manager did reduce our bill when we complained.
Guys, I hope the building works finish ahead of plan!!