Samuel Lin

Review of The Arts Music Store

Highly recommend this music store for all gear and...

Highly recommend this music store for all gear and advice! Super friendly, experienced and accommodating in this 2020 climate.

Had a wonderful experience from numerous emails back and forth with Carl who provided updated information regarding inventory. I had been shopping for an SSS Player Strat and didn't know how to approach it in the COVID environment. The emails were very accommodating.

On the day of, I called the store to do a last check on inventory and worked with Fraser (The BEARD!) who set aside their last Buttercream SSS. When I arrived, he set me up with a case and even provided me options in anticipation of any need I may have! Fraser provided awesome customer experience with absolutely no pressure at all. Full-on support for any questions/concerns I had.

Very happy with my purchases and will repeat for all my future musical needs.
Thank you, Fraser, Carl + Team!