Joshua Schaa

Review of Hilton Tucson El Conquistador ...

I sure wish there was a way to rate with no stars....

I sure wish there was a way to rate with no stars. Here is a brief break down of the experiences of my in laws and myself at this hotel in a short two night stay. The grounds sure looked nice but almost twisted ankles trying to walk down the slanted walk ways. The parking is a long ways away so come prepared to wait for your turn to get the golf cart ride of your life as the drivers attempt to throw you out as they fly recklessly around corners. Another person when asking the front desk where they could find an ice machine were told that ice would be brought to them, it came with a $4 dollar bill. Another person was charged over 200 dollars in extra charges for things not existing or he ever asked for. Thankfully he is a lawyer and got ride of most of them. The bride and groom who stayed there never received the complementary champagne and strawberries as advertised, when the groom called the front desk they apologized and said it would be there in a few minutes, never came.
Now the inside of the rooms. The major things here is that the quality of the wall paper and the comforters on the beds were equal to that of what i have seen in most motel 6's. there was a vanity mirror that swung out from the wall, it was not attached correctly and fell out every time you tried to use it. The sink was lose and wiggled when you used it.
Now here is the kicker, the wireless internet is 10 dollars for a 24 hour period, guess what McDonald's has free internet now along with almost every hotel out there.
So the jist is they try to cover poor service and exaggerated charges with their name, take my advice and look at the nicer cheaper yet much higher quality Westward Look not that far away.