Chris Milheim

Review of Tallahassee Dodge Chrysler Jee...

This is the 3rd time in 5 years I've attempted to ...

This is the 3rd time in 5 years I've attempted to purchase a vehicle (new or used) from this dealer. Today was strike 3. After scheduling a test drive I arrived at the dealership to discover the vehicle was sold. I was told by Anita that I would be contacted prior to my test drive if the vehicle was no longer available. I took time off of work and drove 30 minutes across town to be disappointed. After expressing how upset I was to the GSM, he asked me to go look at the rest of his used truck inventory and that if there was anything I liked they'd do whatever they could to make it happen. While I knew this was unrealistic, I bit, picked a vehicle, test drove, and told the sales person the price I wanted. He came back to me with a different sales manager, Scotty, who without even trying to negotiate ANYTHING said "We can't do that". I've never had a good experience with this dealership, and will never step foot on their property again. Their customer service is nothing short of abysmal.