David McCarty

Review of Larry H. Miller Toyota

Generally, I feel like they do a good job here and...

Generally, I feel like they do a good job here and they know what they are doing. I was going to another place nearby and they couldn't quite get a certain repair right despite repeated efforts. I brought it here and they got it the first time. I did get screwed over on a repair on my A/C here once. I understand mistakes happen, but I wish they had taken more ownership to the problem and admitted that they had made a mistake instead of trying to tell me that it was just the result of aging parts. It is possible that that was actually true, but I'm skeptical. However, I've had several other very good experiences here so I keep coming back. ... for now - if I have another major issue, I'm out.

Their waiting area is about as nice as it could be and one of the biggest perks. It's also within walking distance to various food options and they have a complimentary shuttle service that I've used a few times.