Denver Rayne

Review of J.C. Lewis Primary Health Care...

Talk about incompetent. You can call for a week at...

Talk about incompetent. You can call for a week at all different times & can't even reach someone to make an appointment, especially dental. The front desk staff are completely unprofessional & have terrible attitudes. I can't see how they're still there, especially Stephanie. They don't listen. They say the same thing over & over without even trying to understand. They won't help you understand your insurance coverage. I don't care what time your appt is scheduled for when the recording calls there's always a 15min or more later time. Then once you get there you have a good wait. The eye doctor is unfriendly and their office doesn't know what they're doing either. Took months & never got my glasses. The receptionist with the short haircut & glasses in dental tries to help as much as she can, and Mrs. Lisa the hygienist is very nice and good at her job. Medicine pick-up is only for certain patients and only certain days & hours. Parking is terrible. If you're a walking patient you don't have this problem. And the neighborhood isn't good or safe for parking somewhere on further and walking to the clinic. The clinic itself does help those with limited income, and this is apparent. The building is old. The machinery is old. The staff is tired. The customer service is worse than fast food.