Ulrik Ahlm

Review of Hard Rock Cafe Marseille

We have been to other restaurants in this chain on...

We have been to other restaurants in this chain on other destinations and thought that the food has kept good class in a good combination and balance with the environment. Experience in Nice was disaster. The service was under all criticism. We had to wait a long time for our food, we did not get what we had ordered and we had to be further turned on the food and drink that it would be supplemented with. Nonchalant and as it seemed, inexperienced staff without any sense of customer service. Other customers also put and smoked hookahs at the table next door, so we were in a constant smoke cloud, which we mentioned, but apparently this was okay for the restaurant.