Donna Lee

Review of Procter & Gamble

In brief, I had a problem with Tide Pods, which P ...

In brief, I had a problem with Tide Pods, which P & G had a protocol to easily solve which they did within two weeks! This is the best experience I've had when there is trouble with a product unlike Kellogg who took months and had me jump through a bunch of hoops, which I did (!) lied to me, etc., all of which seemed completely unnecessary to me!

Thanks, P & G, especially thanks to Sophia at Tide! She was professional,, truthful, and responded directly and in brief to my questions actually understanding immediately what I was talking about, which most act like they don't although I'm very articulate and a native English Language speaker. Sophia was just in a word: competent!

I'll continue to use Tide Liquid Laundry Detergent going forward with which I've had good results for decades! Good people come out of Ohio! Like renowned poet and college professor, Nikki Giovanni,, did and the redoubtable comedienne, Kym Whitley, did and Nobel Laureate, Toni Morrison, did, and I did too although I was born in Columbus! Blessed be!