I will start that we have not yet stayed at this r...

I will start that we have not yet stayed at this resort, we will be staying here in the middle of May 2018. We did however stay at the Sandals in Antigua for two weeks for our honeymoon in May of 2016; that stay could not have been better, absolutely fantastic. The reason for my review today is the 'policies' in place by Sandals. My wife booked our trip on April 19th, I found five days later there is a significant discount for the same room, during the same period of time (about 20% or $841). I called simply asking they honor the new rate being provided and was told that since we are within 30 days of travel we cannot have our rate adjusted (not sure correlation there is between a policy of changing a reservation and providing a different rate..but OK). I then asked what concessions can be made for us (Spa credit, dinner on the beach, resort credit...) basically anything so I don't feel like I'm getting robbed of almost a grand. They said there is nothing they can do. I truly feel this is something that needs to be addressed, going by the letter of the law in a policy is causing Sandals future business and I'm not sure upper management knows this is happening. I tried to explain to the customer service rep that if they do not make any concessions they will be loosing our business for any trip in the future. We are both 30, so there is a solid 30 years of travel to Sandals resorts they are missing out on over an $841 dollar discount. Just seems like a terrible business as well as financial move on their part. For reference, between these two trips we have spent about 15K at Sandals in two years, extrapolate that out over 30 more years, they are loosing out on $225,000 worth of travel from us over $841...just makes no business sense.