Dennis Arndt

Review of Keith Pierson Toyota

I bought a 2020 RAV4 XLE Hybrid here with my Mothe...

I bought a 2020 RAV4 XLE Hybrid here with my Mother In Law helping The dealership is alright, but they have our paperwork all messed up and we went there twice to get it straightened out too. Maintenance Service is great here though & Kenney is an excellent salesman. Minus 1 star for the paperwork fiasco which is still messed up. even the insurance is messed up, and the warranty. Our finance even has the name mispelled. We are still trying to get everything corrected. Noticed four things on the RAV4 I do not like so far. 1 the panel in front of the hood has already scratched, 2 the rear wheels throw mud/dirt into the back inside edges of the rear doors. 3 The navi only works when you hook up a phone, and it depends on cell connection; so it 4 crashes and sometimes blacks out.