Lauren Elizabeth

Review of Primary Children's Medical Cen...

This doctor (Stephanie Spanos, MD) came in and met...

This doctor (Stephanie Spanos, MD) came in and met with us briefly (less then 5 minutes) and didn't even exam our child. She came into our room with a medical mask on that she didn't remove. She gave us a lecture on child behavior (which I am aware of as a licensed clinical social worker and one who has worked as a child therapist), and said that our daughter was "having a temper tantrum" and "testing boundaries," I would not have taken my daughter to the emergency department for a temper tantrum. As a parent you know your child and are able to recognize when their behavior is abnormal. She stated that per the resident her throat was red which may indicate an infection but provided no answer and/or explanation other then that. She stated that we were fine to be discharged, we were out of the ER within an hour. Our daughter woke up again that night wailing in pain for several hours. She was 21 months at the time, so she was not able to articulate what was going on with herself physically.They did not even run ANY blood work to see if she was fighting an infection. The provider had absolutely no bedside manner. I hate to give one star to a facility but I am absolutely aghast at our experience. The nurse and the resident doctor were great, however, Dr. Spanos (the fully licensed practitioner) left nothing to be desired. We left with literally NO answers, no diagnosis, a lecture, and a bill. Yes, even with insurance (not a high deductible plan) the provider billed us $335 for her less then 5 minute conversation where she literally did not even touch our child or exam her herself. Based on this experience I give one stars, however, since it is the only children's hospital there are unfortunately no other options. If you need to go and Dr. Spanos walks into the room request a second opinion, i wish we would have.