Stayed one night before my brother's wedding.

Stayed one night before my brother's wedding.
Saturday morning we dropped off our car at the (forced) valet, with our luggage in it, and went to the venue for the rehearsal. We got back to the hotel about 2:00, checked in, and asked for our luggage to be brought up from our car to our room. I phoned down at 2:45 that it still hadn't arrived, explaining that we were waiting for our bags from our car and gave them the valet number again. 3:15 a bellman brought up the one backpack we asked be kept in the car, saying, "this was all that was in there." I phoned the front desk to explain we were looking for 3 suitcases that were not in the car, and not in our desk, and asked where they were. At 3:45 I phoned the front desk again, explained the whole story for now the fourth time, because we still hadn't seen our luggage. It was 4:10 before our 3 suitcases arrived in our room.

The rooms were beautiful. So clean, could almost smell the fresh paint. It is a brand new hotel, heated floors in the bathroom, nice modern decor, great location, and mostly kind staff.
If I hadn't had been so disappointed by the lack of communication that we sat around waiting for 2 hours, thinking our luggage might have been lost, it would have been an amazing stay. Aside from the luggage incident, it was great, and is why I rated 4 stars.