Alan Louganis

Review of LBF

This is the worse company to deal with. DO NOT BUY...

This is the worse company to deal with. DO NOT BUY A TICKET FROM THIS Travel Agency. You will be miserable. They added an extra letter 'C' to my friend's mom's name on the middle name field. She does not have a middle name. When we got the confirmation our names looked fine. However in the internal airline system there is an added letter C. We have gone back and forth for three weeks now. They are all in India, communication with these people is very frustrating. They have no intention to reissue the ticket without the added middle initial C. They are asking us to buy an entire new ticket because of this. I have called Turkish Airlines and Royal Air Maroc which have terrible representatives on the phone and they are not willing to help either. So, please do yourselves a favor and avoid this company. They represent themselves as Smartfares on line. We had also booked two other tickets last year and we just realized that it is this company that charged us more for those tickets and ripped us off.