This "insurance company" is a joke. I literally h...

This "insurance company" is a joke. I literally have no clue how they manage to stay open. I was rear ended by one of their insured and pushed in to the car in front of me. The accident was 100% their insured's fault. It has been over 20 days and i still haven't heard anything, despite my constant calling and several demand letters. I have finally decided to file the claim on my own insurance. I am now out of pocket for the rental car and my deductible. You should hope and pray that you never, ever have to deal with this company. But, if you do, here's a piece of advice: If you are hit by one of their insured, i suggest that you do not waste your time dealing with them like i did. The longer you wait on them, the more out of pocket you will become. You should hire an attorney, or file the claim on your own insurance as soon as possible.