Robin Arbuthnot

Review of Bewleys Hotels

At arrival we were very well received but despite ...

At arrival we were very well received but despite running my credit card we were not properly authorised to charge things to our room. No one took the trouble to inform us about the reduced car parking for residents. In the bar at 5.30 pm there was one girl trying to serve a full bar. The result was total chaos, it took 30 mins just get a drink and over 2 hours to get fed. When we complained at reception all we got was "sorry sir". NOT GOOD ENOUGH, you need to improve. Also there was no bath mat in our Superior Room.