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Review of Oliver Heating, Cooling, Plumb...

Great experience from first call to install. Othe...

Great experience from first call to install. Other companies want to come over to discuss your options and have the nerve to charge a fee for this luxury. I had to turn down two of these such vendors. Whatever happened to free estimates? That aside, Kim A was wonderful, accommodating and patient with my questions and worked around my schedule. I got a free quote over the phone. She was detailed in the quote and explained the differences between the options available. No pressure at all. I could've been scheduled the next day but chose a note suitable time.

Michael B arrived within the stated timeframe and was done within 2 hours. Since my old heater was leaking badly the night before, it had pretty much drained itself. I'm sure that helped the total time of the install. He was accommodating in using my provided heater pan.

My existing unit didn't have an expansion tank installed and Oliver included this in their price. The other quote had it as a separate line item with its own price.

Granted it's been 2 days since the install, I'm content to this point and have learned a bit about water heaters from Kim. Especially how to maintain and hopefully prolong the life of this one.