Kamil Du ak

Review of Accor Hotels Novotel Poznan Ce...

I lost the first day - I received a room different...

I lost the first day - I received a room different than it was supposed to be. The room was not cleaned. It was only after three hours of waiting that we changed our room - despite informing the staff. Novotel recognized this as a standard and does not take into account complaints. I DO NOT RECOMMEND