Vincent Velema Review of van Puffelen
I don't really like giving single star reviews, bu...
I don't really like giving single star reviews, but when management consciously decides to offer a terrible service. It deserves this. The place was totally understaffed or overbooked. We had to wait an hour for our starter and another hour for dinner. Both times we had to ask when we would get served.
Besides all the waiting, items from the small menu, were sold out/ not available. The wine is served in little clumsy glasses. Nearing the end of this disaster, they couldn't even coordinate the deserts. My wife had already long finished her desert when finally mine was served. See the picture. I had all the time to take ;-)
Our Neighbours got a 20% discount for the bad service when they complained. We did not complain, just mentioned the we weren't very satisfied ... and so we did not get a discount.
So a well deserved 1* review. You won't find me here ever again and I would advise you to go elsewhere. There are enough restaurants that value their guests and offer you a great meal and an enjoyable night out.

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