Front desk service is the worst ever among all of ...

Front desk service is the worst ever among all of the hotels in the NYC. You have no idea why you spent money to live here and receives the judgement and bad attitude. Unclear communication and late notice in order to make more money. Housekeeping service is fine and their attitude is good. I have been here many times and every time the front desk person was very unprofessional. Excuse me? I even thought I was the one who provide service.