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Elizabeth Cronin

4 years ago

My experience here was a nightmare. I had done a ...

My experience here was a nightmare. I had done a lot of research online and had a pretty good idea of what I wanted, and I had also shopped for gowns at a few other stores. I was very specific in my description of what I wanted and what I didn't want. My consultant, Caroline, ignored this and just brought me dress after dress, many of which were nothing like I described. I felt like she thought I was her Barbie doll. She also tried to convince me that their seamstress could take a mermaid dress and turn it into a ball gown. Then she brought me an all-tulle dress (I had stated that I did not want any tulle or lace) and made me try it on AND walk to the front of the front of the store to show everyone ("because you look like Cinderella!"). All of my polite requests to end the appointment and leave were ignored. I ended up being there for over 3 hours, well after I had already decided that nothing was right for me.

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