Sylvia Timothy Review of Jim Ellis Chevrolet
This was definitely the fastest car buying experie...
This was definitely the fastest car buying experience I've ever had. Our Product Specialist was Melvin Sandlin. He had us in-and-out in no time and was very helpful when it came to getting us exactly what we wanted. To add to that wonderful service experience, which was about two weeks ago, when I called today with questions, he remembered exactly who we were, even mentioning my husbands birthday that just passed and other personal things we had discussed. This made me feel like he was really paying attention and genuinely interested as apposed to just trying to get a sale. With service this great, we would definitely recommend AND shop again!
Update: Had to take a couple stars because I was told that they would have second set of keys ready after 30 days, which seems like it was a scam to get me to pay additional for the second key. Also because a month after I made the purchase, the A/C goes out because of a huge hole in a hose, which had to have been visible during their inspection so when I asked about any defects before making the purchase, it would've been great for Mr. Sandlin to disclose this. I still love the vehicle and would've purchased it either way. I just would've liked to have a warning before having to spend another $500-600 right away on something that was not disclosed and is not covered by the warranty that I purchased.
That to say this: due to the slight feeling of deception, I'm not sure I'd go back.
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