Jessie H

Review of Bridal Beginnings Magazine

Poor customer service - period. Our bridesmaids dr...

Poor customer service - period. Our bridesmaids dresses were ordered here. When I went in to pickup the dress, an older customer service representative assisted with getting the dress and trying it on. First, the dress was missing the eye hook to zip it up; she didn't care about that. Then when putting it on, the woman insulted me by saying it is a two person job and rolled her eyes in a way that was intended to be mean and judgemental. She wouldn't look at me and wasn't supportive or positive. I was severely disappointed for a shop that serves women to be body shaming and promoting negative body imagery. She doesn't know me and to make judgements so obvious is beyond disappointing. If it wasn't already paid for; I would have walked out the door - I don't support places that allow the continuation of such negative female imagery that already plagues our society. There's too many other places that support positive body imagery to spend money at such a place.