Tracy Vu

Review of Sheraton Suites Plantation

Always been a fan of Sheraton hotel and I even had...

Always been a fan of Sheraton hotel and I even had my wedding at the Jax location.
Customer service is amazing, the room is spacious with plenty of complimentary items. The lobby is beautiful, and However, the experience here has been somewhat disappointing this time around. The parking situation is a mess here, they only do complimentary valet park since the constructions are everywhere. It's understandable since they are building new stuff around here but it's inconvenient for the guests.
The room is clean on the surface, until I found a huge cockroach walking across our floor, it freaked my kid out so he jumped on the bed. I left it on the towel, hopefully they will do something about the issue.
Other than the parking and cockroaches situation, I enjoyed our stay here :) "no pun intended"