M

Maria Tovar
Review of Menards, Inc

3 years ago

People have always been wonderful at Menards, and ...

People have always been wonderful at Menards, and for the most part have been helpful. But, last night on November 14, 2016 my family had a very uncomfortable incident at the Goshen, IN store. As my brother and dad approached the register, the cashier (Pamela) seem to be nice. My brother asked her if they would be able to put their transaction on my dad's Big Card. With a "surprised" look on her face she said "Oh you have one?" and giggled like it was something funny that a Hispanic man had a credit card. My brother answered her saying "Yes, we do but would you be able to look it up?". She asked for my father's birthday and entered it and asked for him to type in his social (giggling) again making them feel like pretty much crap. After he enters his number, she makes a smart remark "Oh he passed!" My brother then asked her "Why wouldn't he?" She responds with "You never know he might have entered someone else social security number."
Just because we looked Hispanic, gives her no right to treat us the way she did. Making us feel like if we were some kind of joke to her.

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