Michael Neave

Review of Keith Pierson Toyota

I was told when I took in my car to get a new head...

I was told when I took in my car to get a new headlight that the wiring harness had been changed and that I would have to buy two new wiring harnesses to get headlights and that it would cost $750 a piece to replace them I was told that this was changed last year when my car was still under warranty however the warranty expired last year and I was never told about the change of the wiring harness it would have been nice if Keith Pierson reached out and told me about the wiring harness change and that it was covered under the warranty and that the warranty was going to expire I never have great customer service at Keith Pierson Toyota and I most likely would not buy another car from Keith Pierson the staff is always soliciting for feedback by offering coupons and discounts if I leave a 5-star review and then they will call me to follow up to see if I have left a review for now I have no choice but to pay $1,500 for new wiring harnesses so that I can have headlights due diligence is important when dealing with Keith Pierson don't expect Above & Beyond customer service